Key Operational Wins
Quadrupled monthly recurring revenue in 2.5 years ($60K to $260K)
Improved average monthly net profit from Year 2 to Year 3 by 156%
Won 6-figure contracts with nationally recognized cannabis brands
Onboarded over 200 dispensary locations across the US.
Led the development of a fully-custom Looker Studio dashboard product
Expanded services to include Content, Paid Media, Design and Web Development
Leadership Experience: Has successfully led and/or managed a team in a call center environment or adjacent customer service department. Demonstrated ability to coach, motivate, and develop team members to KPI’s and full potential
BPO Experience: Experience managing and scaling BPO operations within a Support function
Player/Coach Mindset: Willingness to jump in and assist the team with direct customer inquiries when necessary, while balancing the responsibilities of leadership
Emotional Intelligence & Cross-Departmental Collaboration: Strong interpersonal skills and emotional intelligence to effectively manage team dynamics and foster strong relationships with peers across different departments
Data-Driven Decision Making: Ability to analyze data and use insights to improve team performance, customer satisfaction, and operational efficiency. Experience with tools for data reporting and decision-making is preferred
Clients won and Served
Building a meaningful culture
Built a team that embodies a uniquely coded “Rank and Spank” culture of constant dedication to navigating SEO + cannabis with resilience and curiosity.
Leadership Feedback
“I don’t know that I’ve ever worked with anyone who had a stronger work ethic or more integrity. She helped me immensely, always challenged me to do my best work, and I learned a lot from you.”
“I had the privilege of working with Danielle during our time at deeproots partners, and I can confidently say she’s one of the most organized and detail-oriented professionals I’ve worked with. Danielle was instrumental in managing a diverse portfolio of paid media clients, creating account tracking templates and SOPs that helped streamline processes and ensure everything stayed on track.
Beyond her organizational skills, Danielle has a natural ability to bring teams together. She works seamlessly across departments, fostering collaboration and making sure everyone is aligned. Her attention to detail is exceptional—she consistently caught potential issues early and provided thoughtful solutions.
What truly sets Danielle apart is her positive, approachable demeanor. She’s calm under pressure, easy to work with, and always brings a friendly, solutions-oriented attitude to the table. Her leadership and dedication made a significant impact on our team and the success of our client campaigns.
I wholeheartedly recommend Danielle to any organization looking for a highly organized, collaborative, and results-driven professional. She would be a tremendous asset to any team.”